Contact Us

At Nerova, your satisfaction is our priority. If you have any questions about your order, our products, or need assistance, our support team is here to help.

Customer Support Email

📧 support@shopnerova.com

For the fastest service, please include your order number and a brief description of your question.

Business Address

Nerova
742 Evergreen Terrace
Pasadena, CA 91105
United States

Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (PST)

Response Time

We aim to respond to all inquiries within 24–48 business hours.

If your inquiry is regarding an order, please include the following information in your email to help us assist you faster:

  • Full Name

  • Order Number

  • Email used at checkout

  • Description of your request

Thank you for choosing Nerova. We appreciate your trust and look forward to assisting you.

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